The NEW AIAM 610 Ethics - VOD


This webinar focuses on ethical behavior of the insurance agent. Topics include insurance as a public trust, when ethical decision making, and value based ethics.

Outline

  1. Ethics Acronym
    1. Empathy
    2. Trust
    3. Honesty
    4. Integrity
    5. Character
    6. Sympathy
  2. Ethical Dilemma
    1. Company downgrade
    2. Template downgrade letter
  3. Public Trust
    1. FS 626.730-Purpose of an insurance license
    2. McCarran-Ferguson Act-1945
    3. Process of bills becoming laws
  4. Agent’s Authority
    1. Law of Agency
      1. Loyalty
      2. Obedience
      3. Reasonable care
      4. Accounting
      5. Relaying information
    1. Types of agent authority
      1. Express
      2. Implied
      3. Apparent
  5. Ethics
    1. Survey concerning trusting leadership
    1. What is “wrong”
      1. Violation of law
      2. Departure from truth
      3. Deviation from moral rectitude
    1. Types of ethical situations
      1. Right vs right
      2. Truth vs loyalty
      3. Individual vs community
      4. Short term vs long term
      5. Justice vs mercy
    1. Ways ethics can be enforced
      1. Obedience to the enforceable
      2. Obedience to the unenforceable
    1. Examples of lapses of ethics
      1. Enron
      2. Space Shuttle
    1. Typical values
      1. Self-respect
      2. Loyalty
      3. Accountability
      4. Commitment
    1. Golden Rule
      1. Easy to understand
      2. Accepted by most people
      3. Compass when needing direction
    1. Independent Agents Code
      1. Code to self
      2. Code to clients
      3. Code to the industry
    1. Care-based thinking
      1. Second mile
      2. Helping others
    1. Survey-Impacting others
  6. Unauthorized Entities

Conclusion