Millicent W. Workman is Director of Training and Education for International Risk Management Institute, the premier publisher of property-casualty insurance references. She directs all of IRMI's training and education programs, which include its webinars, seminars, insurance CE programs, certifications, and conferences. She also has primary editorial responsibility for Practical Risk Management.
Ms. Workman has an extensive background in risk management and the insurance industry. In addition to consulting on risk management issues, she has served as Director of Risk Financing for Baptist Memorial Health Care Corporation, one of the largest not-for-profit health care systems in the nation, and as Director of Risk Management for Mueller Industries, Inc., a leading fabricator of copper, brass, aluminum, and plastic products. She was also formerly Director of Corporate Risk Management for Belz Enterprises, a real estate development and hotel company based in Memphis, Tennessee.
Ms. Workman graduated magna cum laude, first in class, from Union University, with a B.S. in biology. She received her Chartered Property Casualty Underwriter (CPCU) designation in 1975, the Associate in Underwriting designation in 1979, and has completed two parts of the Associate in Risk Management (ARM) designation. She holds the Construction Risk and Insurance Specialist (CRIS), the Agribusiness and Farm Insurance Specialist (AFIS), the Management Liability Insurance Specialist (MLIS), the Energy Risk and Insurance Specialist (ERIS), and the Transportation Risk and Insurance Professional (TRIP) certifications.
Ms. Workman is active in the CPCU Society. She served as national President of the CPCU Society in 2005 - 2006 and is a past president and treasurer of the Society's Memphis Chapter. She also served as chair of the CPCU-Loman Education Foundation Advisory Committee and the chair of the CPCU-Loman Education Foundation, She is active with RIMS, where she served as president of the Memphis Chapter; and Ole Miss Insurance Advisory Board, where she served as the first non-alum chair of the Board and was named Outstanding Supporter of the Insurance and Risk Management Program in 2006. She serves on the Board and Executive Committee for Gamma Iota Sigma insurance fraternity
Business Insurance magazine named Ms. Workman "Risk Manager of the Year" in 1992, one of the "100 Leading Women in the Insurance Industry" in 2000, and one of 80 "Women to Watch" in 2006. She was inducted into The Robert E. Musto Tennessee Insurance Hall of Fame in August 2002.
Total Credits: 3 including 3 CE Credit
Audience: Agent and Customer Service Training
